About the Role

We’re hiring a Remote Receptionist / Client Services Representative to be the first point of contact for Expert Cleaning Services clients. You’ll answer calls, schedule jobs, and guide customers confidently using our proven system. If you’re organized, professional, and enjoy helping people, this role is for you.

Pay & Benefits

• $15–$17 per hour starting (based on experience)
• Pay increases after 90 days of strong performance
• Commission bonuses for booked jobs
• $14–$18 per hour (plus commisons)
• Remote & flexible work environment
• Training on our proven script & system
• Opportunities for growth as the company expands

Schedule

• Full-time and part-time available
• Monday through Friday (core business hours)
• Consistent and reliable availability required

Responsibilities

• Answer inbound calls with professionalism
• Follow our script to book cleaning appointments
• Enter jobs directly into our scheduling system
• Handle client questions with clear communication
• Ignore sales spam and hang up on solicitors

Requirements

• Excellent phone presence and communication skills
• Strong organization and attention to detail
• Reliable computer, internet connection, and quiet workspace
• Comfortable with scheduling software and CRM tools
• High school diploma or equivalent
• Clean background check

Bonus Skills (Preferred)

• Receptionist, customer service, or sales experience
• Experience using CRMs or call systems
• Proven ability to stay organized in a remote role
• Positive references or track record of reliability